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🛍 Shopping Information – FAQs
No, you can shop as a guest, but creating an account lets you track orders and manage your address details easily.
Browse products and add them to your cart
Proceed to checkout, enter your shipping details, and choose a payment method
Confirm your order and make payment (if prepaid)
Order changes are only possible if the product has not been shipped. Contact our customer service team as soon as possible.
Yes, we deliver to most PIN codes across India. Shipping charges may apply for certain areas.
Delivery usually takes 3–7 business days, depending on your location.
Yes, you will receive a tracking link via email/WhatsApp once your order is shipped.
Currently, gift wrapping is not available, but all orders are securely and neatly packed.
Please contact us within 48 hours of delivery with photos, and we’ll resolve it quickly.
💳 Payment Information – FAQs
We accept UPI, Credit/Debit Cards, Net Banking, Mobile Wallets, and Cash on Delivery (COD).
Yes, COD is available for select PIN codes and order amounts. COD charges may apply.
Absolutely! We use secure, encrypted payment gateways to protect your information.
Yes, we accept UPI payments through Google Pay, PhonePe, Paytm, and other major wallets.
Yes, you will receive an order confirmation and payment receipt instantly via email/WhatsApp after a successful transaction.
If your payment fails but the amount is deducted, it is usually refunded by your bank within 5–7 working days.
No, once the order is confirmed, the payment method cannot be changed.
🔄 Order Return FAQs
Due to the hygienic nature of sanitary products, we only accept returns if the item is unopened, unused, and in its original packaging.
You must request a return within 7 days of delivery.
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours with photos. We will arrange a replacement or refund.
Email us at [jignashasproduct@gmail.com] or WhatsApp [+91 8155993388] with your order number, reason for return, and photos (if applicable).
Once we receive and inspect the returned product, approved refunds will be processed within 5–7 business days to your original payment method.
Yes, we replace items if they are defective, damaged, or the wrong product was sent.