Effective Date: [8/8/2025]

At Jignasha, we aim to ensure your complete satisfaction with every purchase. If you are not happy with your order, we’re here to help.

1. Returns
  • Due to the hygienic nature of our products (sanitary napkins), we can only accept returns if the item is unopened, unused, and in its original packaging.

  • Return requests must be made within 7 days of delivery.

  • Products damaged during delivery must be reported within 48 hours with photos of the packaging and product.

2. Refunds
  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

  • Shipping charges (if any) are non-refundable.

3. Exchanges
  • We only replace items if they are defective, damaged, or the wrong product was sent.

4. Non-Returnable Items
  • Opened or used sanitary products

  • Items returned without original packaging

5. How to Request a Return
  • Email us at [Your Email Address] or call us at [Your Phone Number] with your order number, reason for return, and photos (if applicable).

  • Our team will guide you through the return process.


📌 Contact Us for Returns & Refunds
📧 Email: [Jignashaproduct@gmail.com]

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